Returns

Any unwanted items must be sent back at the customers expense, in original packaging and resaleable condition with all labels attached along with original receipt within 12 working days. Please email us before returning. email: enquires@brockpetsandleisure.co.uk

Please return goods to,

51/53 Brookley Road,
Brockenhurst,
Hampshire.
SO42 7RB.

We suggest for your own protection you use first class registered post or signed for carrier.

Any refunds will be issued once we have received the goods, in their original condition with all labels attached.

This refund only includes the total of the goods sent not the delivery charge.

We will not charge a restocking fee for returned items.

Any goods with manufacturing faults or damages will be replaced or refunded. This does not affect your statutory rights.